Policies

Refund & Replacement Policy
We offer refunds for any unshipped orders. We are unable to offer refunds on shipments that have been shipped and marked 'delivered' by the shippi...
Mon, 14 Mar, 2022 at 12:41 PM
What is the cancellation policy?
You may cancel your subscription at any time. Canceling a subscription only ensures a subscription will not renew in the future and does not cancel or refun...
Wed, 29 Sep, 2021 at 12:15 PM
Cancellation vs. Refund
Canceling your subscription will cancel all future renewals, but will NOT refund any payments that have already been processed.   If you cancel your subsc...
Wed, 29 Sep, 2021 at 12:15 PM
Where do you deliver?
We currently ship within the United States and are unable to offer international shipping. Due to state agricultural restrictions, we are NOT able to ship t...
Tue, 22 Mar, 2022 at 9:54 AM
My container is damaged – what do I do?
We understand that accidents can happen on occasion and are happy to send replacements for any containers which may arrive damaged. Please reach out to us a...
Wed, 29 Sep, 2021 at 12:16 PM
My plant is damaged – what do I do?
While we try our best to carefully package each plant, we understand things may happen beyond our control during transit and we want you to enjoy a healthy ...
Wed, 29 Sep, 2021 at 12:16 PM