FAQ

My delivery hasn’t turned up – what do I do?
If you are anticipating a delivery and it hasn’t shown as expected, please let us know immediately by emailing us at sales@succulentsmonthly.com and we will...
Wed, 29 Sep, 2021 at 12:20 PM
I live in a cold weather state, can you ship to me during the winter?
Absolutely! When designing and planning our boxes, we keep the season in mind. We choose more hardy and cold tolerant plants during the winter months. Many ...
Wed, 29 Sep, 2021 at 12:20 PM
Corporate and Group Gifting
We love the idea of corporate and group gifts and we’re happy to assist. We offer our monthly Succulents Monthly collections or customized plant gifts to me...
Wed, 29 Sep, 2021 at 12:20 PM
Do you take returns or exchanges?
We don’t accept returns or exchanges on subscription boxes or the items in them. But if an item arrives damages or is missing from your box, we’ll mail you ...
Wed, 29 Sep, 2021 at 12:19 PM
How can I make updates to my account?
We understand that things can change and you may need to make updates to your account information. You can make changes to your shipping address, form of pa...
Thu, 12 Nov, 2020 at 4:11 PM