FAQ

How much does shipping cost?
Any applicable shipping charges are indicated on our product pages.  New orders for our monthly subscription boxes include FREE Shipping.
Mon, 11 Jan, 2021 at 12:05 PM
My delivery hasn’t turned up – what do I do?
If you are anticipating a delivery and it hasn’t shown as expected, please let us know immediately by emailing us at sales@succulentsmonthly.com and we will...
Wed, 5 Aug, 2020 at 2:37 PM
I live in a cold weather state, can you ship to me during the winter?
Absolutely! When designing and planning our boxes, we keep the season in mind. We choose more hardy and cold tolerant plants during the winter months. Many ...
Thu, 19 Nov, 2020 at 4:51 PM
Do box collections repeat?
Our collections vary each month and we do not send the same box twice. Even if you (or your gift recipient) have previously subscribed, you will receive ent...
Thu, 12 Nov, 2020 at 5:06 PM
Corporate and Group Gifting
We love the idea of corporate and group gifts and we’re happy to assist. We offer our monthly Succulents Monthly collections or customized plant gifts to me...
Thu, 12 Nov, 2020 at 6:34 PM
Do you take returns or exchanges?
We don’t accept returns or exchanges on subscription boxes or the items in them. But if an item arrives damages or is missing from your box, we’ll mail you ...
Mon, 12 Aug, 2019 at 4:18 PM