FAQ
We're as excited as you are to get your Succulents Monthly box on its way! All boxes are typically shipped around the 25th of each month. If you a...
Wed, 29 Sep, 2021 at 12:17 PM
Our Premium Succulent Box and our Simple Succulent Box ship free!
Fri, 18 Mar, 2022 at 6:47 AM
Our collections vary each month and we do not send the same box to our customers twice. Even if you (or your gift recipient) have previously subscribed, you...
Wed, 29 Sep, 2021 at 12:26 PM
Your on-file payment method will be charged on the 4th day of each renewal month and renew based on their original term length. If you’re unsure if y...
Wed, 29 Sep, 2021 at 12:08 PM
If you don't want to cancel your subscription, but aren't quite ready to renew, the option to skip your renewal might be exactly what you're ...
Wed, 29 Sep, 2021 at 12:13 PM
If you enter your recipient's email address and a gift message, they will receive an email notification with their message and tracking information whe...
Wed, 29 Sep, 2021 at 12:26 PM
You can update the address for your subscription at any time. To do so, log into your account. Once on your account page, you'll first need to add...
Wed, 29 Sep, 2021 at 12:14 PM
To update your credit card on file first, log into your user portal here. Scroll to the bottom of the page to the box containing your current card informa...
Wed, 29 Sep, 2021 at 12:22 PM
Please offer your plants extra care after their travels – they’ve come a long way! OPEN IMMEDIATELY: Fresh air is the first step toward recovering from...
Wed, 29 Sep, 2021 at 12:23 PM
We want your plant to thrive in its new home and we’re always happy to give recommendations on plant care. Please reach out to us at sales@succulentsmonthly...
Wed, 29 Sep, 2021 at 12:20 PM