FAQ
OPEN IMMEDIATELY: Fresh air is the first step toward recovering from their journey. CAREFULLY UNWRAP: Remove any paper, plastic, and/or other packaging d...
Mon, 12 Aug, 2019 at 4:12 PM
Your box will ship the 25th of the month and you should receive an email with your tracking information at that time. If you are a new subscriber and have s...
Mon, 12 Aug, 2019 at 4:15 PM
Shipping and handling is added during checkout and is a flat rate per shipment ($7.95 for the Succulent Box and $8.95 for the Combo Box).
Mon, 12 Aug, 2019 at 4:15 PM
We don’t accept returns or exchanges on subscription boxes or the items in them. But if an item arrives damages or is missing from your box, we’ll mail you ...
Mon, 12 Aug, 2019 at 4:18 PM
Fortunately, succulents are VERY hardy, and can usually be revived. Succulents Monthly offers a 100% satisfaction guarantee, so we’re happy to ship you a re...
Mon, 12 Aug, 2019 at 4:19 PM
If you are anticipating a delivery and it hasn’t shown as expected, please let us know immediately by emailing us at support@succulentsmonthly.com and we wil...
Mon, 12 Aug, 2019 at 4:27 PM
There are a few different scenarios with regard to subscription renewals. The most popular way to enjoy Succulents Monthly is experiencing monthly collec...
Mon, 12 Aug, 2019 at 4:24 PM