FAQ
We know you are all trying to process this current pandemic, but we want to let you know what we are doing at Succulents Monthly to stay safe and calm. We ...
Thu, 26 Mar, 2020 at 3:05 PM
Your box will ship around the 25th of the month and you should receive an email with your tracking information at that time. If you are a new subscriber and...
Wed, 20 Nov, 2019 at 10:17 AM
Please offer your plants extra care after their travels – they’ve come a long way! OPEN IMMEDIATELY: Fresh air is the first step toward recovering from...
Wed, 20 Nov, 2019 at 12:56 PM
Shipping and handling is added during checkout and is a flat rate per shipment ($8.95 for the Succulents with Style and $8.95 for the Premium Mix Collection...
Mon, 21 Oct, 2019 at 11:17 AM
We don’t accept returns or exchanges on subscription boxes or the items in them. But if an item arrives damages or is missing from your box, we’ll mail you ...
Mon, 12 Aug, 2019 at 4:18 PM
Fortunately, succulents are VERY hardy, and can usually be revived. We want you to enjoy a happy and healthy plant, so we’re happy to ship you a replacement...
Wed, 20 Nov, 2019 at 10:19 AM
If you are anticipating a delivery and it hasn’t shown as expected, please let us know immediately by emailing us at support@succulentsmonthly.com and we wil...
Mon, 12 Aug, 2019 at 4:27 PM
There are a few different scenarios with regard to subscription renewals. The most popular way to enjoy Succulents Monthly is experiencing monthly collec...
Mon, 12 Aug, 2019 at 4:24 PM